Account Managment
To create a user account on our website, simply click on the "Sign Up" button on the top right-hand corner of the page, and fill in the required information. Once you submit the registration form, you will receive a confirmation email to verify your account.
You can manage your user account information by logging in to your account and clicking on the "Account Settings" section. From there, you can update your personal information, change your password, or delete your account if you wish to do so.
If you forget your password, simply click on the "Forgot Password" button on the login page, and follow the instructions to reset your password. You will receive a link to your email address, which you can use to set a new password.
No, we strongly advise against sharing your account information with others, as it may compromise the security of your personal information and course progress. Each account is intended for a single user, and any unauthorized access to your account may result in account suspension or termination.
No, each user is allowed to create only one user account on our website. If you need to create additional accounts for other users, please contact our support team for further assistance.
If you wish to delete your user account, simply log in to your account, go to the "Account Settings" section, and click on the "Delete Account" button. Please note that deleting your account will permanently delete all your personal information, course progress, and access to our website.
Training (General)
We offer four types of training: Classroom Training, Virtual Training, In-House Training, and E-Learning.
Classroom Training is a traditional form of training where participants attend a physical classroom. Our classroom training provides an interactive learning environment that allows participants to ask questions and collaborate with peers.
Virtual Training is a live, online training that allows participants to attend from anywhere in the world. Our virtual training provides the same level of interaction as our classroom training, but with the added convenience of attending from your own computer.
In-House Training is customized training that we provide at your own facility. This type of training is ideal for businesses or organizations that need to train a large number of employees on their own schedule.
E-Learning is an online self-paced training that can be accessed anytime, anywhere. Our E-Learning courses provide a flexible learning environment for participants who prefer to learn at their own pace.
The right type of training depends on your learning style, schedule, and location. Classroom Training and Virtual Training are ideal for participants who prefer an interactive learning environment. In-House Training is ideal for businesses or organizations that need to train a large number of employees on their own schedule. E-Learning is ideal for participants who prefer a self-paced learning environment.
E-learning
Visit our website and browse our course offerings
Select the course you want to take and click on the "Enroll" or "Register" button
Follow the instructions to complete the registration process
Click on the "Sign Up" or "Create Account" button on our website
Fill in the required information, including your name, email, and password
Click on "Create Account" to complete the process
After selecting the course you want to take, you will be prompted to choose a payment method
We accept various payment methods such as credit cards, PayPal, and bank transfer
Follow the instructions to complete the payment process
Click on the "Forgot Password" link on the login page
Enter your email address and follow the instructions to reset your password
Each account is personal and cannot be shared with others
Only the account owner has access to the course materials and progress
Upon completion of the course, you will receive a certificate of completion
The certificate will be available for download and printing from your account dashboard
Refunds are available in accordance with our refund policy
Please contact our support team for more information on our refund policy
After enrolling in a course, you can access the course materials from your account dashboard
Course materials may include videos, readings, quizzes, and assignments
All course materials are copyrighted and may not be shared with others without our permission
Please refer to our terms and conditions for more information on sharing content.
Virtual Training
You can reserve your spot by visiting our website and selecting the Virtual Training course you are interested in. Then, click the "Register" button and follow the instructions to complete your registration.
If you don't have an account yet, you can create one by visiting our website and clicking the "Sign Up" button. Follow the instructions to create your account and then proceed with registering for the Virtual Training course.
You can pay for the Virtual Training course using a credit card or PayPal. Once you register, you will receive instructions on how to make the payment.
If you forget your password, you can click the "Forgot Password" link on the login page and follow the instructions to reset your password.
The person who creates the Virtual Training account owns it. If you are registering on behalf of someone else, make sure to use their information when creating the account.
Yes, upon completion of a Virtual Training course, you will receive a certificate of completion that you can download and print.
Our refund policy varies depending on the Virtual Training course. Please refer to the specific course page for more information.
Once you register for the Virtual Training course, you will receive access to the online course materials via email. You can also access the materials by logging into your Virtual Training account on our website.
No, the Virtual Training course content is for personal use only and cannot be shared with others without permission from eduCYBER Sàrl.
Find answers to your questions quickly and easily
Still have questions? Contact us for help.
If you couldn't find the answer you were looking for in our FAQs, please don't hesitate to contact us for further assistance. We're always here to help and provide support to our clients. You can reach out to us through the contact form below, and we'll get back to you as soon as possible. Thank you for choosing eduCYBER Sàrl for your cybersecurity awareness and training needs.